Shipping Policy

At Comnia.shop, we aim to deliver your orders quickly and safely.

By placing an order on Comnia.shop, you agree to the terms of this Shipping Policy.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During peak seasons or sales, processing times may be slightly longer.

Once your order is processed, you will receive a confirmation email with shipping details.

2. Shipping Time

Estimated delivery times:

  • Domestic Shipping: 5–8 business days
  • International Shipping: 10–20 business days

Delivery times may vary depending on location, courier availability, and unforeseen delays.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Order weight
  • Shipping method

We may offer free shipping on selected products or promotional campaigns.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.

Customers can use the tracking details to monitor delivery status.

5. Delayed or Lost Shipments

While we work with trusted shipping partners, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Incorrect shipping information

If your order is significantly delayed or lost, contact us for assistance.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

Comnia.shop is not responsible for delivery issues caused by incorrect or incomplete addresses.

7. Failed Delivery

If delivery fails due to customer unavailability or incorrect address:

  • Re-delivery charges may apply
  • Refunds may exclude shipping fees

8. Damaged Packages

If your package arrives damaged:

  • Do not accept the package if visibly damaged
  • Contact us immediately with photos and order details

We will investigate and assist with resolution.

9. Contact Us

For shipping-related questions:

Trade Name : comnia.shop

Owner: PORIYA TRUPATIBEN LALIT

Email: comnia20@outlook.com

Phone: 7623930324

Address: 90, Shreenathjidwar Society, Near Sitanager Chowk, Punagam, Surat, PO: Bombay Market, DIST : Surat, Gujarat - 395010